Popular Articles
What vehicles are compatible with the Launch CR Series models?
The CR series devices, which include models such as the CR319, CR4001, and CR529, are compatible with the majority of OBDII/EOBD compliant vehicles. This compatibility extends to vehicles manufactured in the United States from 1996 onwards, European ...
What should I do when the CR series devices fail to communicate with my vehicle?
If you encounter communication issues with CR series models such as the CR319, CR4001, CR529, and others, please follow these troubleshooting steps to identify and resolve the problem: -Ensure that the device is firmly connected to the vehicle’s ...
Where can I download the update tool to update my device?
Please visit the website [ https://en.cnlaunch.com/download/ ]. Scroll down to locate the "DIY Integration Upgrade Tool," and download it to update your device. Applicable product types of this tool (top 5 SN) \ CR series: CReaderP（97499）：CReader ...
What should I do if I encounter the error message: "File does not exist, lib files are not exist"?
Please remove the memory card from your device and use a card reader to connect it to your computer for a software upgrade. Once completed, reinsert the card into your device. If the issue persists, format the memory card before attempting to upgrade ...
How can I change the password for logging into the diagnostic software?
To change your password, click on the app, then navigate to User Info, and select Change Password to update it. If you have forgotten your original password, please contact us with your serial number and your desired new password, and we will reset ...